Turn Conflict into Calm
During the holiday hustle and bustle, people can run short of patience, as well as time. Short tempers can trigger conflicts both in the office and at home. The majority of those conflicts come from differing expectations. If you can help people articulate their own expectations and clearly define everyone else’s, you’re well on your way to transforming conflict into a growth experience.

Don’t think of this as something that can only occur around a conference table. It can just as easily be implemented at the dinner table. Whether it’s an issue of who should do the gift shopping, cookie baking, kid shuttling or decorating, you can still transform those conflicts into calm with our 20-hour, 20-PDU online Communicating through Conflict class. You learn how to transform those conflicts into positive experiences, helping your team or family to change their relationships over time.

If you can help people articulate their own expectations and clearly define everyone else’s, you’re well on your way to transforming conflict into a growth experience.