High Performing Business – Service – Connect
Michelle LaBrosse, CCPM, PMP, PMI-ACP, RYT
Several years before starting Cheetah, a colleague introduced me to George Land’s book called “Break Point and Beyond.” This was where I first learned of the concept of autopiotic systems. Autopiotic means self organizing. An autopiotic system is self organizing around a core value. When I formed Cheetah Learning, I set it up as an autopiotic system self organized around the core value that your success was my success . This was based on my personal practice and life enhancing experiences of mudita. This is a Sanskrit term meaning “joy in others good fortune.” Connecting with others in a way that quickly improves their good fortune is the self organizing core value of Cheetah Learning.
When I step back and look at this connection we create with our students through the lens of service , caring about another’s success with our programs – well isn’t this why we are here anyhow? I never understood how a school could not take a student’s failure personally. When a student fails to learn, is this not a failure of the school more than a failure of the student? It is at Cheetah Learning.
Right now I’m putting the finishing touches on a new course called Project Micro Greens. The purpose of the course is to help people set up their own successful smal scale operation to grow micro greens year round and distribute them in their communities. It includes the entire indoor vertical hydroponic system and all the know how to set it up, operate, use and distribute micro greens. I got into this because in Alaska it is hard to get fresh vegetables year round and micro greens provide up to 40 x the nutritional value of other vegetables (maybe even more than that in Alaska as when we receive produce here it’s already a week or two old). I ask you, wouldn’t you rather take a class from a school where you knew they were going to help you succeed, many times beyond your wildest imagined result?
Making a genuine connection with the heart and soul of what drives success for our students is what brings a spring to our step. I’m driven to create programs that help our students achieve amazing things in their life as my personal calling. This connection we have with our students – where their success is our success permeates every system of the business – from how we initially design the courses all the way through how we handle student inquires and troubleshoot tech challenges. At Cheetsh Learning, service is about connecting our students to the success in life that is their due – whether it be with passing the difficult PMP exam at cheetah speed or providing year round nutritious micro greens for their family and community.