Cheetah Project Manager – The Right Process Then The Right People
Michelle LaBrosse, PMP, CAC, PMI-ACP, CCPM, RYT
Choosing the right people for your projects is as important as choosing your friends.
In many organizations, Project Managers do not have much say in the people available to work on their projects and must follow project management processes dictated by their organization. Often they neither have the right people nor the right process to generate good results with their projects. This is the reason 75% of projects fail to deliver their intended results – costing too much, taking too long and delivering too little. This is a tremendous waste of human potential, not to mention money on wasted efforts.
Three decades ago, I learned about Nordstrom’s hiring process. They hired for friendliness because they could teach people their exceptional customer service process, but could not teach an unfriendly person how to be friendly. By having the right type of people doing their proven process, they created phenomenal long term success.
At the same time I was learning about Nordstroms, I was also building my first home and had to work with the county building department. To say their customer service process was horrendous is an understatement. The process was so poor for everyone, even the friendliest person, would become surly in short order. They quickly turned the right people into terrible performers – just like many overly complicated project management processes do.
The lesson I learned was with the right people in the right process, consistent success is inevitable, but you need both. This is what Cheetah Agile Certified project managers master – how to develop the right people, using an easy, proven process, to consistently deliver significant project results in two weeks.
Cheetah Agile Certified project managers learn how to develop project teams that can create significant project results with two weeks of focused effort. The Cheetah Agile process can make star performers out of any project team, when the project team members exhibit these two characteristics:
A. Are in it for the long term success of the team, the project, and themselves. When people are in for the long haul, they do what is required to get along and create good results with others..
B. Have the ability to trust others. This indicates they will more likely set up situations where others can succeed and are also trust worthy themselves.
Just like Nordstrom found it was far easier to hire friendly people than to train people to be friendly, the same is true with these two characteristics. Studies show we are the sum of the five people we associate with most frequently which accounts for the age old saying “the quality of your life is dependent on the quality of your friends.” To increase chances of success, Cheetah Agile Certified project managers learn how to pick their project teams as carefully as they pick their friends.
Learn how to attract the right type of people for your projects and use the right project management process- become Cheetah Agile Certified.
“The first thing my boss said when I told him I was interested in getting my PMP certification was that if I was going to do it, he’d heard Cheetah Learning was the best.”